Volkswagen Commercial Vehicles chooses Endeavour Roncaglia Group for the development of CRM activities.
Posted by Endeavour | 03/04/2015
The Commercial Vehicles Division of VolksWagen has assigned Endeavour, Digital Marketing Agency of the Roncaglia Group, the task of developing and planning strategies and CRM initiatives useful for qualifying and improving customer relations as well as strengthening trade capacity of the specific segment.
The programme, which provides the definition of the main strategies of engagement and relationship for the business world and for private clients, sees Endeavour committed to defining the elements for strengthening on and off-line operations as well as defining dynamics of business intelligence that have a more accurate interaction with the market during acquisition of the customer and in the early after-sale stages.
"This assignment – declares Armando Roncaglia, Managing Director of the Roncaglia Group - rewards our constant focus on innovation, an element that characterises the proposals of our group. This assignment witnesses and expands our experience accumulated in 25 years of business communication in all areas, from advertising to digital, from promotions to internet communication, for leading international brands in the automotive sector, confirming our competitiveness and peculiarity in the panorama of Italian agencies ".
This acquisition also certifies the growing strategic integration of techniques and integrated communication solutions, expressed by companies in the Group, combined with the ability to manage information arising from the interactions between the information assets of our customers and the new media.
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